According to Beraterbide and Kelsey, eHealth is defined as a process of innovation instead of just a structure or tech for delivering better healthcare. Considering the experience of various countries in the region, in eHealth, the innovations not only require adopting novel technologies but also the escorting organizational change which takes into consideration economic, political, and social context. In eHealth, the innovations should be scalable, usable, and sustainable, as well as, should be addressing the needs and priorities of the population level. Meanwhile, they should be serving a wider purpose, advancing to other contexts and population groups. Then it poses a challenge to not only the innovation and technology but also to the government – one which has the requirement of long-term commitment from stakeholders and a thorough process of standardizing technology, the present architecture for innovation, as well as, the end-user who is a regular citizen.
These technologies are very beneficial however are considered disruptive as well, as they come off with deployment issues. In Indonesia, IT is used in KeluargaSehat for improving access to healthcare services at the rural level by means of family visits, which has become a way of collecting data and promoting health. This is inclusive of Prokega, which is a mobile health app in its clinical-stage that helps in the elimination of the use of paper for collecting health data. By the use of SMS, Halo Bidan in West Java provides maternal, as well as, infant health education, and this referral system is then used for handling both normal, as well as, high-risk childbirth. Another app is used for tracking down the growth and development of children aged 5 or below, mHealth. Thailand has also invented HosMate, an app which informs patients of certain hospital procedures.