Suki raises $20 million for virtual assistant to eliminate physician burnout

Founded in 2016, AI Software Company- Suki has worked extensively on easing the administrative burden from doctors. In a recent venture, the company has announced a Series B funding of $20 million for a novel virtual assistant app.

The AI-powered digital assistant will help in eliminating administrative work from clinicians, this includes maintaining medical charting in electronic health records (EHRs), among others.

According to sources, the funding is supported by new investor- Flare Capital Partners. The project also includes support from Breyer Capital and Epsilon Health. In addition, returning investors such as First Round Capital, and Venrock are also part of the funding round. The company has doubled its total funding to $40 million since its launch in 2017. Furthermore, co-founder and general partner at Flare Capital Partners- Bill Geary, will also reportedly join Suki’s Board of Directors.

Physician burnout is a known epidemic. Studies suggest up to 70% of physicians are known to experience some level of burnout, responsibility for extensive administrative work is one of the noted reasons for the cause. Study from 2017 Annals of Family Medicine determines that doctors spend almost two hours on tasks related to electronic health records (EHRs) for every hour of direct patient care. This further leads to emotional exhaustion, burnout and depression.

Suki’s digital voice assistants help doctors practicing in clinical setting, in addition to those in cardiology, orthopedics, plastic surgery, ophthalmology, pediatrics, and family medicine.

Sources reveal Suki’s digital assistant has minimized physician’s average time per note by 76 percent. It works on the same lines as Amazon’s voice-enabled digital assistant and helps doctors to set reminders for schedules, and to maintain notes for patient appointments. The notes automatically help in filling out electronic health records (EHRs).

Doctors can download the Suki app on their phones or desktop and speak to the software about medication orders. The notes are transformed to their electronic health records. Suki is presently compatible with electronic health records from providers Epic, Cerner and athenahealth. The app uses natural language processing, which is a field of artificial intelligence, in order to show data and transcribe notes.

Suki is “solving a massive problem and a real urgent need,” commented Bill Geary on the latest development.